Questions you might have

Yes. Under the Price Tag Regulation published in the Official Gazette on 11 October 2025, from 1 January 2026 all food-and-beverage businesses such as restaurants, cafés and bakeries must provide QR access to the price list at the table. QRordine meets this requirement and also brings ordering, kitchen, table bills and revenue management into the same system.

No. Scanning the QR is enough; the menu opens directly in the phone's browser. No sign-up, no download, no waiting.

If your menu is ready, the same day: the menu is entered, table QR codes are printed, screens are set up and your team gets a 15-minute training.

A tablet or your existing computer is enough for the kitchen screen and the till; no separate device is needed for servers. A thermal receipt printer is optional. If you have a suitable tablet, it's assessed during setup.

The bill is settled at the till as you're used to: cash, credit card or meal card; mixed payment is supported. If they choose, the customer can also pay online from the table (iyzico). The system posts every collection to your revenue panel.

Wi-Fi in the venue or the customer's mobile data is enough to place an order. If the connection drops briefly, the screens continue where they left off as soon as they reconnect; no order is lost.

Price and discount are recomputed on the server for every order; the amount on the phone is not trusted. Card data is taken through the form of a licensed provider (iyzico) and never reaches the QRordine server. Orders, payments and key actions are written to a permanent log — no record is ever deleted.

No. Menu entry, table QR printing, screen setup and team training are included in every plan.

If you have one branch, Starter is enough; if you want loyalty, coupons and reservations, Professional is recommended. If you have several branches, or want marketplace, e-Adisyon/fiscal and accounting integration, contact us for the Enterprise plan.

Monthly billing has no commitment and you can stop any time. Annual billing gives 1 month free on Starter and 2 months free on Professional, and locks your price for 12 months.

Yes, switching between plans is instant; the difference is prorated to the remaining period.

Yes. On the Enterprise plan, an automatic e-Adisyon submission is made on table close, retried on failure, and the submission list is tracked in the panel.

Yes. The menu and interface work in many languages including TR/EN/AR/RU, with RTL support. On Professional and above, AI translation covers up to 33 languages automatically.

Hotel and hospitality mode is in a separate development phase; it's not live yet. If you're interested, get in touch and be the first to know when it's ready.